Fish! A Remarkable Way To Boost Morale And Improve Results

Fish! A Remarkable Way to Boost Morale and Improve Results
Catch the Energy & Release the Potantial by Harry PaulJohn
ChistensenStephen C. Lundin Imagine a workplace where
everyone chooses to bring energy passion and a positive
attitude to the job every day. Imagine an environment in
which people are truly connected to their work to their
colleagues and to their customers. In this engrossing
parable a fictional manager is charged with the
responsibility of turning a chronically unenthusiastic and
unhelpful department into an effective team. Across the
street from her office is Seattles very real Pike Place
Fish Market world famous and wildly successful thanks to
its fun bustling joyful atmosphere and customer service.
By applying ingeniously simple lessons learned from the
actual Pike Place fishmongers our manager learns how to
energize those who report to her and effect an astonishing
transformation in her workplace. Addressing todays work
issues (including employee retention and burnout) with an
engaging metaphor and an appealing message that applies to
any sector of any organization Fish! offers wisdom that is
easy to grasp instantly applicable and profound–the
hallmarks of a true business classic. Based on a
bestselling ChartHouse training video which has been
adopted by corporations including Southwest Airlines
Sprint and Nordstrom.